This Privacy Policy explains how Investor’s Edge Concierge (“IEC,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website (the “Site”), submit a form, or schedule a call. By using the Site, you agree to the practices described in this policy.
1. Information We Collect
We collect information in three main ways:
A. Information you provide directly
When you fill out a contact form, request information, subscribe to updates, or schedule a call, you may provide information such as:
C. Cookies and similar technologies
We may use cookies, pixels, and similar tools to improve Site functionality, measure performance, and support marketing/retargeting (where applicable). See Section 4 for more details.
B. Information collected automatically
When you browse the Site, we may automatically collect:
2. How We Use Information
We use collected information for the following purposes:
We do not sell your personal information.
3. How We Share Information
We may share information in limited circumstances:
4. Cookies, Analytics, and Tracking
Cookies are small files stored on your device that help websites function and remember preferences. We may use cookies for:
We may use analytics tools (such as Google Analytics or similar services) that collect information about how visitors use the Site. These tools may use cookies and device identifiers to generate reports.
Managing cookies: You can control cookies through your browser settings. Most browsers allow you to delete cookies, block cookies, or alert you when cookies are being used. If you disable certain cookies, parts of the Site may not function as intended.
5. Forms, Scheduling, and Communications
If you submit a form or schedule a call, we may use your information to:
If you opt in to marketing communications, you can unsubscribe at any time using the link in the email or by contacting us directly.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including:
Retention periods may vary depending on the type of information and the reason it was collected.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, alteration, and loss. However, no website or internet transmission is 100% secure. You use the Site and share information at your own risk.
If you believe your information has been compromised, contact us using the details in Section 12.
8. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
To make a request, contact us using the details in Section 12. We may need to verify your identity before completing certain requests.
Marketing opt-out: You can unsubscribe from marketing emails at any time. Transactional or service-related messages (like booking confirmations or responses to inquiries) may still be sent as needed.
9. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) setting. Because there is no consistent industry standard for DNT responses, our Site may not respond to DNT signals.
10. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
11. International Visitors
If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions where our service providers operate. Data protection laws may differ from those in your location.
12. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
13. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top. Your continued use of the Site after changes are posted means you accept the updated policy.